/* استایل اصلی پنل تیکت */
.lt-panel {
    max-width: 900px;
    margin: 30px auto;
    background: #fff;
    border-radius: 16px;
    box-shadow: 0 4px 20px rgba(0,0,0,0.08);
    overflow: hidden;
}

.lt-header {
    background: linear-gradient(135deg, #6a89cc, #4a69bd);
    color: #fff;
    padding: 20px;
    text-align: center;
}

.lt-header h2 {
    margin: 0;
    font-size: 24px;
}

.lt-tabs {
    display: flex;
    background: #f8f9fa;
    border-bottom: 1px solid #e9ecef;
}

.lt-tab {
    flex: 1;
    padding: 15px;
    background: none;
    border: none;
    cursor: pointer;
    font-size: 15px;
    transition: 0.3s;
}

.lt-tab.active {
    background: #fff;
    color: #4a69bd;
    border-bottom: 2px solid #4a69bd;
}

.lt-content {
    padding: 25px;
}

.lt-tab-pane {
    display: none;
}

.lt-tab-pane.active {
    display: block;
}

.lt-field {
    margin-bottom: 20px;
}

.lt-field input,
.lt-field select,
.lt-field textarea {
    width: 100%;
    padding: 12px;
    border: 1px solid #ddd;
    border-radius: 8px;
    box-sizing: border-box;
}

.lt-field input:focus,
.lt-field select:focus,
.lt-field textarea:focus {
    outline: none;
    border-color: #6a89cc;
}

.lt-priority-desc {
    font-size: 12px;
    color: #666;
    margin-top: 5px;
}

.lt-btn {
    border: none;
    padding: 12px 30px;
    border-radius: 8px;
    cursor: pointer;
    font-size: 15px;
    transition: 0.3s;
}

.lt-btn-primary {
    background: #6a89cc;
    color: #fff;
}

.lt-btn-primary:hover {
    background: #5a79bc;
    transform: translateY(-1px);
}

.lt-btn-success {
    background: #4CAF50;
    color: #fff;
}

.lt-btn-success:hover {
    background: #45a049;
}

.lt-response {
    margin-top: 15px;
    padding: 12px;
    border-radius: 8px;
    display: none;
}

.lt-success {
    background: #d4edda;
    color: #155724;
    display: block;
}

.lt-error {
    background: #f8d7da;
    color: #721c24;
    display: block;
}

.lt-ticket-list {
    display: grid;
    gap: 12px;
}

.lt-ticket-item {
    background: #f8f9fa;
    padding: 15px;
    border-radius: 12px;
    cursor: pointer;
    border: 1px solid #e9ecef;
    transition: 0.3s;
}

.lt-ticket-item:hover {
    background: #fff;
    box-shadow: 0 2px 8px rgba(0,0,0,0.05);
}

.lt-ticket-item h4 {
    margin: 0 0 8px;
    font-size: 16px;
    word-break: break-word;
}

.lt-ticket-meta {
    display: flex;
    gap: 12px;
    font-size: 13px;
    flex-wrap: wrap;
    align-items: center;
}

.lt-loading,
.lt-empty {
    text-align: center;
    padding: 40px;
    color: #666;
}

/* مکالمه */
.lt-conversation {
    max-width: 900px;
    margin: 30px auto;
    background: #fff;
    border-radius: 16px;
    box-shadow: 0 4px 20px rgba(0,0,0,0.1);
    overflow: hidden;
}

.lt-conv-header {
    background: linear-gradient(135deg, #6a89cc, #4a69bd);
    color: #fff;
    padding: 20px 25px;
}

.lt-conv-header h2 {
    margin: 0;
    font-size: 20px;
    word-break: break-word;
}

.lt-conv-meta {
    margin-top: 10px;
    display: flex;
    gap: 20px;
    flex-wrap: wrap;
    opacity: 0.9;
    font-size: 13px;
}

.lt-conv-messages {
    padding: 20px;
    max-height: 500px;
    overflow-y: auto;
    background: #fafafa;
}

.lt-message {
    margin-bottom: 15px;
}

.lt-message-user {
    text-align: right;
}

.lt-message-user .lt-message-sender {
    text-align: right;
}

.lt-message-user .lt-message-text {
    background: #e8f5e9;
    display: inline-block;
    max-width: 75%;
    padding: 12px 16px;
    border-radius: 18px;
    text-align: right;
    word-break: break-word;
    white-space: pre-wrap;
}

.lt-message-admin {
    text-align: left;
}

.lt-message-admin .lt-message-sender {
    text-align: left;
}

.lt-message-admin .lt-message-text {
    background: #e3f2fd;
    display: inline-block;
    max-width: 75%;
    padding: 12px 16px;
    border-radius: 18px;
    text-align: left;
    word-break: break-word;
    white-space: pre-wrap;
}

.lt-message-sender {
    font-weight: bold;
    margin-bottom: 5px;
    font-size: 13px;
}

.lt-message-text {
    line-height: 1.6;
    font-size: 14px;
}

.lt-message-text a {
    word-break: break-all;
}

.lt-message-time {
    font-size: 11px;
    color: #888;
    margin-top: 6px;
}

.lt-conv-reply {
    border-top: 1px solid #eee;
    padding: 20px;
    background: #fff;
}

.lt-conv-reply h4 {
    margin-top: 0;
    margin-bottom: 15px;
}

.lt-conv-reply textarea {
    width: 100%;
    padding: 12px;
    border: 1px solid #ddd;
    border-radius: 8px;
    box-sizing: border-box;
    font-family: inherit;
    resize: vertical;
}

.lt-conv-reply .lt-reply-response {
    margin-top: 10px;
}

.lt-conv-closed {
    padding: 20px;
    text-align: center;
    background: #f5f5f5;
    color: #999;
}

.lt-conv-back {
    padding: 20px;
    text-align: center;
    border-top: 1px solid #eee;
    background: #fafafa;
}

.lt-conv-back a {
    color: #6a89cc;
    text-decoration: none;
}

.lt-login-required {
    text-align: center;
    padding: 40px;
    background: #f8f9fa;
    border-radius: 12px;
}

.lt-login-btn {
    background: #6a89cc;
    color: #fff;
    padding: 12px 28px;
    text-decoration: none;
    border-radius: 6px;
    display: inline-block;
}

/* استایل برای لینک‌ها داخل پیام */
.lt-message-text a {
    color: #2196F3;
    text-decoration: none;
}

.lt-message-text a:hover {
    text-decoration: underline;
}

/* استایل برای کد و متن‌های خاص */
.lt-message-text pre,
.lt-message-text code {
    white-space: pre-wrap;
    word-break: break-all;
}

/* ==================== ریسپانسیو موبایل ==================== */
@media (max-width: 768px) {
    .lt-tabs {
        flex-direction: column;
    }
    
    .lt-tab {
        width: 100%;
        text-align: center;
    }
    
    .lt-content {
        padding: 15px;
    }
    
    .lt-panel, .lt-conversation {
        margin: 15px;
    }
    
    .lt-conv-header {
        padding: 15px;
    }
    
    .lt-conv-header h2 {
        font-size: 18px;
    }
    
    .lt-conv-meta {
        gap: 10px;
        font-size: 12px;
    }
    
    .lt-conv-messages {
        padding: 15px;
    }
    
    .lt-message-user .lt-message-text,
    .lt-message-admin .lt-message-text {
        max-width: 90%;
        padding: 10px 14px;
        font-size: 13px;
    }
    
    .lt-message-sender {
        font-size: 12px;
    }
    
    .lt-ticket-item h4 {
        font-size: 14px;
    }
    
    .lt-ticket-meta {
        flex-direction: column;
        gap: 6px;
    }
    
    .lt-ticket-meta span {
        display: inline-block;
    }
    
    .lt-status-open, .lt-status-answered, .lt-status-awaiting, .lt-status-closed,
    .lt-priority-normal, .lt-priority-medium, .lt-priority-urgent {
        font-size: 11px;
        padding: 3px 8px;
    }
    
    .lt-conv-reply {
        padding: 15px;
    }
    
    .lt-conv-reply textarea {
        font-size: 14px;
    }
    
    .lt-btn {
        padding: 10px 20px;
        font-size: 14px;
    }
}

/* برای صفحه‌های خیلی کوچک (موبایل‌های کوچک) */
@media (max-width: 480px) {
    .lt-message-user .lt-message-text,
    .lt-message-admin .lt-message-text {
        max-width: 95%;
        padding: 8px 12px;
        font-size: 12px;
    }
    
    .lt-conv-header h2 {
        font-size: 16px;
    }
    
    .lt-conv-meta {
        font-size: 11px;
    }
    
    .lt-ticket-item {
        padding: 12px;
    }
    
    .lt-ticket-item h4 {
        font-size: 13px;
    }
}